Frequently Asked Questions

Browse our shop, select the account you want, add it to your cart, and proceed to checkout. You'll need to create an account or log in to complete your purchase. Once payment is confirmed, you'll receive your account credentials instantly.

Yes! We verify all accounts before listing them and provide full access credentials. All transactions are secured with industry-standard encryption. We've served thousands of satisfied customers with a high trust rating.

Yes, every account is thoroughly verified before being listed. We check that all skins, items, and features are present as described. We also verify that the account is in good standing and not at risk of being banned.

All accounts are delivered digitally. After your payment is confirmed, you'll receive the account login credentials (email and password) directly on your order confirmation page and via email. Simply log in to the Epic Games launcher with the provided credentials.

Most orders are delivered instantly after payment confirmation. For cryptocurrency payments, delivery happens once the transaction receives sufficient confirmations on the blockchain (usually within 10-30 minutes depending on the crypto used).

Yes, you'll receive an email with your order details and account credentials once your payment is confirmed. You can also view your orders and credentials anytime by logging into your FNVortex account and visiting the Orders page.

We accept cryptocurrency payments including Bitcoin (BTC), Ethereum (ETH), and Solana (SOL). Crypto payments offer lower fees, faster processing, and enhanced privacy for your purchases.

Due to the digital nature of our products, all sales are final. However, if there's an issue with your account (wrong credentials, banned account, etc.), please contact us within 24 hours and we'll resolve it or provide a replacement. See our Refund Policy for details.

Yes, cryptocurrency payments are highly secure. The blockchain provides a transparent, immutable record of your transaction. We use secure wallet addresses and monitor for confirmations to ensure your payment is processed safely.

After purchase, go to your Orders page to view your account credentials. You can then log in to the Epic Games Launcher using the provided email and password. We recommend changing the password immediately after first login for security.

Yes, once you have the account credentials, you can change the email address through Epic Games account settings. We recommend doing this as soon as possible to secure your new account. You'll need access to the original email temporarily to complete the change.

Yes! Fortnite accounts work on PC, PlayStation, Xbox, Nintendo Switch, and mobile devices. Simply log in with your Epic Games credentials on any supported platform. Some accounts may have platform-exclusive skins that are visible on all platforms but were originally obtained on a specific platform.

You can reach our support team through our Contact page, via email at support@fnvortex.com, or join our Discord server for live assistance. We typically respond within 24 hours.

If you encounter any issues with your purchased account (wrong credentials, missing items, etc.), please contact us immediately within 24 hours. We'll work to resolve the issue or provide a suitable replacement. Include your order ID and a description of the problem in your message.

Yes! Join our Discord community to get live support, see the latest account listings, participate in giveaways, and connect with other Fortnite players. Our support team is active on Discord during business hours.